Most orders ship within 24-48 hours excluding weekends and holidays. All jewelry is handcrafted so delays may sometimes occur. If this is the case, you will be notified regarding the delay.
All of our jewelry is hand forged, meaning that everything begins in a wire or sheet form and is transformed into its final shape. Using tools and heat we create one of a kind pieces.
Gold filled jewelry is a sheet of gold bonded over a base metal such as brass. Unlike gold plating, which coats on a very thin layer of gold, gold filled is thicker and does not wear as easily over time.
Yes! There is absolutely zero nickel in our sterling silver. Only 92.5% fine silver and 7.5% copper. We purchase recycled metal that has been made and processed in the USA.
We can absolutely resize any ring you’ve purchased from us. We will resize your ring free of charge but you will be responsible for cost of shipping.
Jewelry tends to tarnish over time due to environmental conditions. You may remove the tarnish with a polishing cloth or send us your jewelry and we’ll be happy to clean it free of charge.
If you’ve met our return criteria, you may submit a return form and we’ll get it processed as quickly as possible for you.
Once your return has been processed, you’ll receive instructions on how to ship the item(s) back to us. As soon as the carrier alerts us you’ve shipped it, we’ll release your refund. It can take up to 7 business days afterwards for your card company to show the credit.
We’ve all been there; either accidentally clicking something or changing our mind after the fact. We’ll do our best to resolve the matter! If your order has already been shipped, you may still contact us but you’ll need to initiate a return.